1. Information we collect
- Account information, such as your name, email address, profile photo, target exam year, and state.
- Learning content you create or save, including notes, flashcards, mind maps, quiz activity, focus session data, and study history.
- Usage data, such as login activity, device information, browser type, pages visited, feature usage, and performance metrics.
- Payment-related information, such as billing name, billing email, plan details, and transaction status. Payment processing is handled by third-party providers such as Razorpay and Stripe.
- Support and communication data, such as messages you send to us.
2. How we use information
- Create and manage your account.
- Provide AI tutoring, flashcards, notes, mind maps, quizzes, and focus tools.
- Save your progress, streaks, and study history.
- Process subscriptions, invoices, refunds, and billing support.
- Improve product quality, reliability, and security.
- Detect abuse, prevent fraud, and protect our users.
- Send important service updates, transactional emails, and account notifications.
3. AI features
Memunk uses AI to help generate study notes, flashcards, mind maps, explanations, and tutoring responses. To provide these features, content you submit may be sent to AI service providers for processing. We try to limit AI processing to educational use only and do not intentionally use your data for unrelated purposes.
4. Children and teens
Memunk is designed for teenage students. If you are under the age of majority in your jurisdiction, please use the service with the consent and supervision required by applicable law. We do not knowingly collect personal data from children in a manner that violates applicable law.
6. Data retention
We keep your information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data as described below.
7. Data deletion
You may request deletion of your account and associated personal data by contacting us. We will delete or anonymize data as required by law and subject to technical and legal limits, including records needed for fraud prevention, accounting, tax, and compliance.
9. Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
10. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. You may also have the right to object to certain processing or withdraw consent where applicable.
11. International transfers
Your information may be processed in countries other than where you live. By using Memunk, you understand that your data may be transferred and stored across different regions as necessary to provide the service.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date when appropriate.
13. Contact
If you have questions about this Privacy Policy or your data, contact us at:
support@memunk.com